Frequently Asked Questions
If you have questions about the theatre, we've got answers for you! If you can't find the answer to your question, please feel free to E- Mail us at email@example.com or give us a call at (717) 898-1900.
Do you have a dress code?
While some guests may dress up for a special celebration at the Dutch Apple, we want you to be comfortable during your visit. Since we are located in a tourist destination, shorts are acceptable, jackets not required!
Do you have bar service?
Yes. We have a full service bar serving premium, call and well drinks, Lancaster County microbrews and our own specialty drinks created for every show. Our wine list includes a variety of vintages from New Zealand, Argentina, France and California.
How do I figure out the gratuity?
Many people feel that since the Dutch Apple is a buffet style meal, that a gratuity is not necessary. However, your server and busperson now serve a soup appetizer, continuously clear your tables, and serve coffee, tea, water and ice tea, which are all included with your meal. A $2.00 per person gratuity is suggested. A traditional 15% gratuity should be added for any specialty drink service that you purchased or for service above and beyond that you feel you have received.
Is photography or video taping allowed?
The photographing or video taping of a show is prohibited by law without written permission from management. You may take pictures before the show throughout the theatre and at your tables to remember your special visit, but not during the performance. This includes cell phone photography and videos.
Can I use my cell phone during the show?
Cell phones, pagers and any other digital equipment that makes noise should be turned completely off during the performance. Even a cell phone on vibrate or a glow while texting can be disruptive to your fellow patrons. Take a break and enjoy the show!
Do you offer donations for fundraisers?
Due to the demand for donations from our theatre, we offer a gift
certificate to regional groups in the Lancaster, Harrisburg, York and
Reading areas. So we can sponsor more fundraisers we will offer one
dinner and show ticket per group. Donation requests must be made in
writing at least one month prior to the event and on letterhead from the
organization. It may be sent by mail or fax to 717-898-1546 to the
attention of Myra Gromen, Box Office Manager.
Are children welcome?
We suggest that children under the age of 3 not attend a performance.
Children's Theatre productions are available for children of all ages
throughout the year. High chairs are not available for infants, however a
limited number of booster seats are available.
Are there meals with the Children's Theatre productions?
A kid-style meal is planned for each children's theatre production which features everyone's favorites such as smiley fries, chicken nuggets, hamburgers, fun fish shapes, salads and desserts. The menu changes with each show. We do not offer a special children's meal for mainstage productions.
Where is parking?
Parking is on site and completely FREE!
What if I have special dietary needs?
Our buffet features Heart-Smart items that meet the American Heart Association criteria and an extensive salad bar is available. There is always a fish entrée on the buffet as well. For those with
dietary needs, you may contact the Executive Chef, Gary Fern, two weeks prior to the performance that you are attending to advise us of your needs. If your request is not within one week of the performance date, we may not be able to guarantee a special meal. These requests should be limited.
Are you wheelchair and handicap accessible?
There are no steps within the theatre itself. There is one small step up to the Show Only seating in the E level. There are five levels to the theatre that are completely ramped for easy wheelchair access. We also have host staff available to assist with buffet needs. Please let the box office know your special requirements when ordering tickets.
What if I need hearing assistance?
We have infrared hearing devices available at no charge through our box office. They are linked directly into our sound system and can be used with a hearing aid as well. A driver's license or another form of identity is exchanged for the device until returned. We suggest that you wait until you are completely finished with your meal to pick up the hearing devices.
Can I bring my own cake for a birthday or anniversary?
Although we have an extensive dessert table, some people opt to bring a special cake for a celebrated milestone.
Where are the performers from?
The performers are selected from national auditions in New York City, Southeastern Theatre Conference, United Professional Theatre Association, Arizona and Florida.